Level 13 Theme Room & Costume Hire Rotorua


Level 13 Theme Room and Costume Hire is owned by Deb Rowles and Jeff Flitton – Rotorua’s very own film and television crew legends who have worked on shows like The Bill and Casualty, and movies like Underworld and 30 Days of Night.

Deb and Jeff welcome you to Level 13, where you can let your hair down and let your imagination run free! But don’t take our word for it, scroll down for testimonials from our customers!

Walk down into Level 13 in the heart of Rotorua’s CBD and on your left you will find the entrance to our fabulous Costume Hire! Previously known as ‘Victoria Grove’ Costume Hire, it is the biggest costume hire shop in Rotorua, established in 1985. Our costumes are varied and incredible, featuring classics like ‘gangster and flapper’ as well as horror, disco, pirates, and more! Anything from prehistoric to space-age and all that’s in between.

Further down in the underground is the main Level 13 bar and our awe-inspiring theme rooms, featuring hand-made special effects artwork on and around the walls. Level 13 hosts events every week and the full venue or individually themed rooms are available for private hire. Theme your event and hire costumes to go along with it – costume discounts are available for venue bookings.


Level 13 Testimonials

Private groups, corporates, and non-profit organisations have hosted their own events in our fantastic theme room & costume hire venue – Quiz Nights, Murder Mystery, Parties, Dinners and so much more. Here’s what some of them had to say about our pride and joy, Level 13…

“Level 13 is a great place to lose yourself in another dimension. In our case, it was Victorian times with a twist. I took my team to Level 13 for a day of team building – where we were able to completely let go of our usual day-to-day business and concentrate on our team’s strengths and how we best work together.

We were definitely somewhat distracted for the first 30 minutes, looking at all the curios and enjoying each other’s costumes. But for the rest of our day, we got down to business. I would thoroughly recommend the setting for any teamwork, and definitely for fun after work. The bonus is the team photo at the end of the day – it’s one you will enjoy looking at without the usual workplace grimace.” – Tania Short

“I had the pleasure of hosting an event at Level 13 a few months ago. Debbie was a breeze to deal with and made the whole process very easy and straightforward. Level 13 is an incredible venue, the attention to detail and creativity of each and every room has to be seen to be believed. There is something to suit all group sizes; you are able to hire one room or the whole venue. There is a bar for beverages and a range of catering options. Level 13 is a great addition to Rotorua!” – Charlotte B.

“Awesome fancy dress shop and venue – they have themed rooms for hire that you need to see to believe, the attention to detail is amazing! Great selection of costumes and more importantly friendly and helpful staff that take the time to make sure you have the right costume and accessories. Thank You.” – Nigel D.

“Amazing, the rooms are brilliantly thought out & the detail is spectacular. I see something new every time I go there. The range of drinks is great, including local brands & the best salt & vinegar chips ever. Their costume hire has an impressive amount of options & the staff are knowledgeable & helpful in selecting what to wear for any theme.” – Anna S.

“We held our staff Christmas Event here and enjoyed a fantastic time! Great food, bar excellent – good range of non-alcohol drinks, and generally great service all round. 😊 Excellent ambiance and I personally love the steampunk factor in the decor.” – Wendy Belworthy

“What a fantastic and unique place you have created Deb! We organised our social club murder mystery night with you and everything was so seamless and stress-free to organise. We had a 1920’s theme and everyone loved rummaging through your fancy dress department finding the perfect outfit and the venue and entertainment matched the theme perfectly. The staff were so very friendly and welcoming. We had the best night.

Highly recommend and we will certainly be back to host another event with you. Thanks again!” – Alice Duffy, Blue Baths

“What a fantastically executed concept! Someone had a great imagination to come up with these themes. A surprise in every room. Looks like it was built by weta workshops only better.” – Steve Glover

“Fantastic venue with lovely team members and a cool atmosphere. Definitely recommended.” – Caleb Watson

“Awesome, an experience of a lifetime!” – Alison Shaw